Federation Press - Terms and Conditions


	ORDERS Placing your order / Binding required / Back orders FREIGHT AND DELIVERY PRICES Prices subject to change / Recommended prices /Direct prices ACCOUNTS Reservation of title / Payment of accounts / Payment procedures / Overseas customers / Credit cards / Cessation of supply / Reinstatement of supply CLAIMS Non-receipt / Incorrect supply / Faulty or damaged copies BOOKSHOP RETURNS Textbooks / Superseded editions / Returns authorisation procedures ORDERS Placing Your Order All publications may be ordered by correspondence, telephone, fax or email. Address for all correspondence is PO Box 45 Annandale NSW 2038. Telephone (02) 9552 2200, fax (02) 9552 1681, Email: sales@federationpress.com.au Binding Required Where a book is available in both cloth and paper binding, The Federation Press will supply in paper to any customer who does not specify a binding when ordering. Back Orders Titles which cannot be supplied immediately from stock will be backordered unless the customer's order specifies to the contrary. Customers will be advised when the title is expected to be available. FREIGHT AND DELIVERY All deliveries are made plus a post and packaging or freight charge. In most cases deliveries are made (at the latest) within seven days from receipt of order. If you are experiencing any unreasonable delays, please let us know. PRICES Prices Subject to Change All prices are firm at the date of issue of any advertisement, price list or quotation and are subject to change without notice. Recommended Prices All prices are recommended prices only and are expressed in Australian currency unless otherwise specified. Direct Prices A discounted Direct Price is offered on orders placed directly with us when payment accompanies the order. ACCOUNTS Reservation of Title Until the moment of payment in full of the purchase price of the goods comprised in any order, and until all other sums due by the Customer to Federation Press upon any account whatsoever have been paid or satisfied in full: Title to the goods comprising any order shall remain the property of Federation Press notwithstanding the delivery of the goods and the passing of risk therein. The Federation Press may at any time recover the goods if they are in the Customers possession and resell the goods if any payment owed by the Customer on any account is overdue or if Federation Press considers that the amount outstanding from the Customer on the general statement of account between the parties is in excess of the credit limit which Federation Press is willing to accord to the Customer and for this purpose Federation Press and its servants or agents may enter upon the Customer's or other premises upon which the goods are situated in order to seize the same. The Customer shall possess all goods comprised in this contract as bailee for Federation Press and on a fiduciary basis only and the Customer shall store such goods for Federation Press in a secure and proper manner without charge to Federation Press so that they are clearly identifiable as belonging to Federation Press. The Customer has the right to dispose of the goods in the ordinary course of business as agent and for the account of Federation Press and to pass good title to the goods to its customer being a bona fide purchaser for value without notice of Federation Press rights. In the event of such disposal Federation Press shall be entitled and the Customer shall be under a fiduciary duty to account to Federation Press for the proceeds of sale but may retain therefrom any excess over the purchase amount owing to Federation Press. In addition Federation Press shall be entitled to make a claim against the Customer's customer for any purchase moneys unpaid by such Customer provided that Federation Press shall return to the Customer any moneys recovered in excess of the amount then owed by the Customer to Federation Press together with costs and expenses involved in making such claim. The Customer shall whilst any moneys are owed by the Customer to Federation Press not be at liberty to use or dispose of the goods save as provided in clause (d) above. Payment of Accounts All statements must be paid within thirty (30) days. Customers will receive a monthly statement showing the transactions carried out during the preceding month together with any unpaid invoices, credits and payments. Payment Procedures Customers are requested to return their Remittance Advice and cheque drawn in favour of The Federation Press Pty Ltd. Overseas Customers All invoice charges are in Australian Dollars. All payments are to be made in Australian Dollars unless prior arrangements have been made. Credit Cards The credit cards accepted by The Federation Press are Visa, American Express, Diners Club and MasterCard. As from 1 June 2005 we will only accept credit card payments from bookshops for payments up to $500.00. Larger amounts should be paid for by cheque or EFT payment to our bank account. Please contact Anne Higgins: a.higgins@federationpress.com.au You may also contact Anne Higgins: a.higgins@federationpress.com.au if you wish to continue paying by credit card. We will set up a special arrangement which will generally involve an administration fee of 2% of the invoice value. Cessation of Supply The Federation Press reserves the right, at any time after the Balance Now Due on a monthly statement becomes overdue, to decline further supply. Reinstatement of Supply Once an account has been stopped, payment of the balance will not automatically lead to reinstatement of the account. Further trading on an account basis will be at the discretion of the Company. Please always ensure that any problems or queries of whatever nature are raised with one of the Company's Directors. CLAIMS Non-Receipt Claims in respect of non-receipt must be made within seven days of order date. Incorrect Supply Whilst every care is taken to ensure the correct goods are despatched to you, oversights do occur. If an incorrect order is received by you, please immediately contact one of our Directors for return instructions. Any returns will be at the The Federation Press's expense, provided the Company's nominated carrier is used. Claims must be made with seven days of delivery. Faulty or Damaged Copies In the event of a faulty or damaged book being received by you, The Federation Press will be happy to despatch a replacement immediately on receipt of: Original Invoice number Details of the fault or damage to the book The title page of hardback books or the title page and front and back covers of paperback book. Claims must be made within seven days of delivery. BOOKSHOP RETURNS Textbooks Requests to return overstocks of textbooks will be considered provided that application is made in writing to Federation Press detailing: Quantity to be returned Date and number of original invoice. In most instances, a request will be granted. However, the application must be made within six months from the date of the original invoice and the application must not exceed 10% of the original charge. Superseded Editions Titles within The Federation Press's list which have been superseded by a new edition may be returned provided that: The returns are received by The Federation Press within the time specified in any notice published in the Weekly Blue Newsletter or, in the absence of such notice, within three months after the publication of the new edition. The Returns Authorisation Procedures set out below have been followed. Returns Authorisation Procedures Contact Anne Higgins on (02) 9552 2200 or email: a.higgins@federationpress.com.au for authority to return. All books are to be returned in a mint resaleable condition. Returns damaged because of insufficient packaging will not be accepted. Returns containing an electronic security code or sticker will not be accepted. Freight on returns is at the customer's expense and must be pre-paid. Authority to Return Forms are valid for one month from the date of issue, unless otherwise advised.